The Importance of Ethics in Public Relations in the Digital Era
- Glennys Rosario
- Jul 18, 2024
- 2 min read

Hello everyone, I am excited to share my first article in this new Public Relations section. Today, I want to talk about a crucial topic in the current world of PR: ethics and public relations in the digital era.
Transparency and accountability are more important than ever. With the growing influence of social media and instant communication, organizations have the opportunity to connect more directly and personally with their audience.
“A study by Sprout Social notes that 70% of consumers expect brands to take a public stance on social and ethical issues.”
Authenticity and ethics remain crucial for PR positioning because they are fundamental in generating trust and credibility, improving brand reputation, creating meaningful content, differentiating from competitors, managing crises effectively, engaging employees, and ensuring regulatory compliance.
In the digital world, ethics in public relations is even more relevant. Social media and online platforms offer instant global reach but can also be fertile ground for misinformation and manipulation. It is crucial that organizations use these tools ethically, avoiding the spread of fake news or manipulation of public opinion.
A survey by Sprout Social found that 86% of consumers believe that transparency on social media is more important than ever.
A good example of ethics in public relations was given by the Open Data Institute, which decided to start working with companies and governments to build an open data ecosystem. This aims to ensure that companies and brands begin to use user data ethically and fairly. Additionally, it also encourages companies to use open data for business purposes.
This is a great initiative designed directly for users to protect themselves from data extraction and usage.
Ethics in public relations is fundamental in the digital era. Organizations that adopt ethical practices not only build a solid reputation but also contribute to a fairer and more transparent society. It is everyone's responsibility to ensure that our online actions reflect our ethical values.
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